New, unused retail items may be returned or exchanged within 30 days of purchase delivery, and MUST meet the *requirements listed below. Return shipping must be provided by the purchaser. Customized items are non-refundable, final sale items.
*ELIGIBLE ITEM REQUIREMENTS (unless damaged in the mail or during manufacturing):
- Free from any foreign smells, including but not limited to: smoke, perfume, mildew, etc.
- Undamaged, unused in original packaging
- No customization
